Once you inquire online or call us, we will send a custom proposal link to your email. You can open it on any device, review and make a decision. If you are ready to book, all you do is click on “Accept & Sign” at the top, fill out a short form (which includes you name, contact information, etc.) and select a payment method. Once the booking process is complete, you will instantly get a confirmation email, along with your invoice. For your convenience, you can review and sign your proposal 24/7 online.

No, your event date is not reserved. It can only be locked in when you sign the contract + submit your deposit. We honor a “first come, first serve” system. If we are fully booked when you sign the contract, we will notify you as soon as possible and issue a cancellation and/or deposit if it was processed.        

All deposits are due at the time you sign your contract. We require a 50% deposit to reserve your date. This means that our equipment, attendants (if applicable) are reserved for your event. Your final payment is due 10 days prior to your event date.

We will email a reminder or call when your final payment is due. All deposits are NON-REFUNDABLE.

If your event is over 45 miles from our location, we do charge a fee. If parking in the city of Chicago isn’t free, then our clients are required to cover the amount of parking for our staff.

 We accept QuickPay® with Zelle®, Venmo, Checks, and Credit Cards.|

Please note: If mailing a check, your booking will only be confirmed once the deposit is received and processed. All returned checks will be charged an additional $50.00.

In case your event is rescheduled to a different date, we will do our best to help you! 

If your selected booth is available for your new date, we will go ahead and change the date, apply your previous deposit, and update the contract. Please note that we can only reschedule your date, using your previous deposit, only once.

If your booth is not available for your new date, we will do our best and check availability for our remaining booths. Please note that if a different booth is provided, there may be a price difference for which you will be responsible to pay.

If we are fully booked and unable to provide our services, we will not issue a refund for your deposit and any payments made. All deposits are non-refundable.

In case your event is cancelled, all deposits and payments will not be refunded. In case of an event cancellation less than 1 month prior to the event date, you are required to pay the full remaining balance.

For more information, please refer to the contract prior to booking.

Yes, we are! Please have your venue representative contact us regarding the Certificate of Insurance (COI).

No, the Digital Selfie Photobooth does not come with a printout option. If you would like printed copies, please inquire about adding on.  

Yes, this booth will be staffed with an attendant.

We can send them instantly via text, email, or AirDrop for iPhone users.

We will work with you to perfect your overlay design. The design is applied to every video your guests capture. Typically, it includes the event name, date, logo (corporate events), etc. If you are looking for a more cleaner video, we have many customers skip the overlay.

Yes! Included in your package is one (1) licensed sound track from our third-party provider. We will send you a link to choose from thousands of music tracks that can be used for your event. This music will be processed and added to each video. This music will not be played out loud when your guests are recording their videos.

All videos are processed by our software within 20-40 seconds after capturing the 360 video. The processing time depends on the amount and size of overlays, music, and any effects.

Yes! We will send over your 360 video album within 1-5 Business Days after your event.

A TV station is only included as an add-on.